Shipping policy

Shipping Policy

Effective Date: September 2, 2026

Alfred Topshelf ships orders within the United States through USPS Priority Mail.

This product is not available for shipment to the state of Louisiana.

Shipping Schedule

Orders are shipped twice per week:

  • Monday

  • Thursday

Orders placed by 9:00 a.m. Eastern Time on a scheduled shipping day will generally ship that day. Orders received after the cutoff will be scheduled for the next shipping day.

If Monday or Thursday falls on a federal holiday or USPS closure, orders will ship on the next available scheduled shipping day.

Delivery Estimates

USPS Priority Mail generally delivers within 2–3 business days after USPS accepts the package. Delivery dates are estimates only and are not guaranteed.

Weekends, holidays, severe weather, carrier disruptions, incorrect addresses, and destinations such as Alaska, Hawaii, U.S. territories, APO/FPO addresses, or remote areas may require additional time.

Tracking

A USPS tracking number will be emailed or texted once a shipping label is created. Tracking may take up to 24 hours to update after USPS receives the package.

Creating a shipping label does not mean the package has been accepted by USPS.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us immediately if an address correction is needed.

Once an order has been processed or shipped, we cannot guarantee that an address can be changed. Alfred Topshelf is not responsible for delays, failed delivery, or loss caused by an incorrect or incomplete address provided by the customer.

If a package is returned because of an incorrect address, refusal, or failed delivery attempt, the customer may be responsible for any additional reshipping charges.

Lost, Delayed, or Delivered Packages

Once USPS accepts a package, delivery is managed by USPS. Carrier delays are outside our direct control.

If tracking shows no movement for an unusual period, please contact us so we can assist with a USPS inquiry. If tracking shows Delivered but the package cannot be located, customers should first:

  1. Confirm the shipping address.

  2. Check with household members, neighbors, and building management.

  3. Contact the local USPS office.

  4. Allow up to 48 hours, as some packages are scanned before final delivery.

Alfred Topshelf will assist with reasonable carrier investigations but cannot guarantee a refund or replacement when USPS confirms successful delivery to the address supplied at checkout.

Damaged Packages

Visible damage, missing contents, or delivery problems must be reported to Alfred@alfredtopshelf.com within 48 hours of delivery.

Please include:

  • Your order number

  • Photographs of the shipping box

  • Photographs of the shipping label

  • Photographs of the damaged product and packaging

  • A description of the issue

Keep all original packaging while the claim is reviewed. Claims submitted without supporting photographs or after the reporting period may be denied.

Final Sale

All purchases are final and are subject to our separate Return and Refund Policy. Shipping charges are non-refundable except where required by applicable law.

Contact Us

WORLDWIDE PARTNERS INVESTMENT INC
Alfred Topshelf
3911 Concord Pike 8030
Wilmington, DE 19803
Email: Alfred@alfredtopshelf.com
Website: www.alfredtopshelf.com